Enter your repair or order number below to check the current status of your device.
You can find your order number on the receipt provided by our staff.
Here’s what each status means for your repair.
We have received your device and it is waiting to be inspected or repaired
We are currently waiting for a replacement part for your device.
Your device is currently being repaired. We will contact you when it is complete.
Your device is currently being unlocked. We will contact you when it is ready.
Unfortunately, we were unable to repair your device. Please collect it during our business hours.
Unfortunately, we were unable to unlock your device. Please collect it during our business hours.
Your device has been successfully repaired and is ready for collection.
Your device has been successfully unlocked and is ready for collection.